Getting online shoppers to turn into active purchasers is a process. One of the often overlooked parts of making the customer journey flow is the technology powering e-commerce performance. Consider everything from speeding up page load times to ensuring that sites and apps remain available even during traffic peaks. Or updating inventory availability and product information and serving personalized recommendations and content to individual users. How can these challenges be tackled to ensure e-commerce success for retailers and smooth user experiences that make customers want to return?