As the Covid-19 crisis started ramping up, and lockdowns became inevitable, e-commerce sites were among the first to take a hit. This was especially true for e-commerce retailers providing essential services, such as online grocery shopping and delivery. Consumers rushed to these sites to start stockpiling, and even as lockdowns have eased, shopping habits have changed permanently. Some examples: 

Getting online shoppers to turn into active purchasers is a process. One of the often overlooked parts of making the customer journey flow is the technology powering e-commerce performance. Consider everything from speeding up page load times to ensuring that sites and apps remain available even during traffic peaks. Or updating inventory availability and product information and serving personalized recommendations and content to individual users. How can these challenges be tackled to ensure e-commerce success for retailers and smooth user experiences that make customers want to return?

In our second blog post in the series about differences between Varnish Enterprise and Varnish Cache (read part 1, Project or Product) , we’re going to focus on support and other professional services. Support encompasses all the guidance and help Varnish Software provides before, during and after Varnish is installed. It’s a crucial reason for Varnish Enterprise’s existence - many organizations require it.

Recent years have seen the creation and adoption of completely online university degree programs and free and low-cost e-learning programs, platforms and apps that help people do everything from building a marketing plan to learning a new language. Fueling this growth were investments of almost 19 billion USD in 2019 in the edtech industry, which was projected to increase to 350 billion USD by 2025.