Higher-ed was already experimenting heavily in hybrid and completely online learning before Covid-19, with extensive investment in edtech leading development both in terms of curriculum and technology. Online and flexible learning options were already key to universities’ long-term growth strategies. 

In organizations all over the world, sustainability has become a watchword. This may be especially true in the public sector, as governmental and civil sector agencies are often tasked with the responsibility for implementing, overseeing and policing society’s sustainability initiatives. For as much political talk as exists around “government waste”, public sector entities have led the way in introducing sustainable policies, actively seeking ways to be better “green citizens”. Having a duty of care as a steward of the public good, and a responsibility to meet sustainability objectives, public sector agencies, big and small, have made strides in reducing energy consumption, introducing recycling initiatives, implementing green procurement programs and requirements, and so forth.

Whether offering standard e-gov and e-services for citizenry, or scaling up to ensure maximum uptime and up-to-date information in crisis or disaster situations, every level of the public sector needs to be trusted by citizens to be dependable sources of information regardless of circumstance. As a result, public sector IT and devops departments have particularly challenging roles in keeping sites available, up-to-date and secure, 24 hours, seven days a week.