Headlines in both mainstream and tech media are ablaze with cautionary tales and exclamation points: government and public sector websites are big security targets now -- and in the future. Germany’s defense minister, for example, has sounded the alarm: cybersecurity has to be a priority because attacks targeting governments will grow in frequency and severity and may even threaten global stability on several fronts: geopolitical, environment, technological and economic.
Public sector websites and apps may not get a lot of love because, for the most part, they are taken for granted by those who use and need them the most. These sites deliver the foundations of what societies and their populations need. Whether it’s garbage collection information, applying for unemployment payment benefits, or getting real-time information on a health crisis or natural disaster, governmental organizations bear numerous responsibilities and the public’s trust.
Whether offering standard e-gov and e-services for citizenry, or scaling up to ensure maximum uptime and up-to-date information in crisis or disaster situations, every level of the public sector needs to be trusted by citizens to be dependable sources of information regardless of circumstance. As a result, public sector IT and devops departments have particularly challenging roles in keeping sites available, up-to-date and secure, 24 hours, seven days a week.