Public sector websites and apps may not get a lot of love because, for the most part, they are taken for granted by those who use and need them the most. These sites deliver the foundations of what societies and their populations need. Whether it’s garbage collection information, applying for unemployment payment benefits, or getting real-time information on a health crisis or natural disaster, governmental organizations bear numerous responsibilities and the public’s trust. 

Ramping up to support a stable, secure, scalable remote work environment isn’t a one-and-done task. Critical during the COVID-19 crisis, remote work is on its way to becoming the new normal. Find out more about what you need to consider and how you can meet the challenges of the outsized need for capacity, uptime, scalability and performance no matter where your employees are.

The dominance of e-commerce in the world of retail surged over the past two decades to the point that online shopping is a regular part of daily life, often surpassing real-life retail experiences in convenience, cost and even immediacy: you can find exactly what you want online (no guarantees at your local shop) and have it shipped to you, and in some cases, have it in hand the same or next day. All from the comfort of home, office or wherever you happen to be. I think we’re all pretty used to this.

At this point, it’s probably true to state that you haven’t got much of an e-commerce or media service if you aren’t personalizing content for every individual user. That is, in your efforts to engage users, create customers, promote stickiness, boost numbers of completed transactions and content consumption and foster return visits, repeat purchases or subscriptions to your site, you’ve already made every effort to make content suggestions and recommendations to suit their demonstrated interests, habits and behavior. This is all fairly standard and expected stuff.