The 2020 Cyber Five shopping period broke all previous records for Cyber Five spending, coming in at about 38 billion USD (compared to 28.5 billion USD in 2019). This probably won’t come as a surprise as Black Friday and Cyber Monday moved almost entirely online, followed by record-breaking Amazon Prime Day and Singles Day preceding the Thanksgiving holiday weekend. Despite the continued onslaught of Covid-19, good news about successful vaccine trials and greater certainty of a peaceful transfer of power to the new president-elect in the United States contributed to a boost in consumer confidence.
Every year, China’s Singles Day -- the world’s biggest online shopping event -- manages to top its scale and performance from the previous year. Despite the ravages of coronavirus -- or possibly because of them -- Singles Day 2020 promises to double up on its singular focus by expanding the scope of Singles Day itself. In fact it’s already begun.
The last few days, hours and minutes tick by before Black Friday and similar days, all designed to drum up feverish consumer fervor for festive holiday bargains. Most e-commerce sites enforce a code freeze leading up to these all-important days, hoping to prevent outages and other unforeseen headaches. (Assuming that the biggest retailers follow this practice, it seems it’s not a foolproof strategy.)
Is it ever too early to get your websites and applications ready for the holiday-rush of consumers and all the promotions and deals your marketing team will run in the lead-up to the craziness of Black Friday (the day after American Thanksgiving), the weekend after and the newer craze, Cyber Monday?